Due to the nature of our product, BetterFaceMask.com, we cannot process any returns or refunds and all sales are finals.
If a shipment has not arrived, please contact us at contact page and we’ll assist you in this matter in order to solve the problem.
Please note that we are not liable for any mistake in shipping address or 3rd party resulting in failure as well as force majeure.
We are obligated to provide you with the proof of shipping as per terms of service.
If your order has not yet been shipped, then you can still cancel it by way of contacting us on our contact page and we can and will then promptly cancel your order and refund your payment to your original payment method.